Terms & Conditions

Payments
To place your order please call 713-297-1703 Number:  Payments can be made by Visa, MasterCard, phone order or via TheHoneyHair.com. Upon payment being cleared your order will be processed immediately. All credit card holders are subject to validation checks and authorization by the card issuer.


Return Policy
Absolutely No REFUNDS! 

Yes, we are pleased to offer a return policy on unopened hair extensions. We find that we have remarkably low return rates and we are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with.

We are more than happy to accommodate returns on hair extensions that have NOT been opened, worn or tampered with.

You may exchange TheHoneyHair order ONLY if they have been unopened and not taken out of the packaging. TheHoneyHair is packaged with a special security seal which identifies if the extensions have been opened to which they are attached.


Shipping and Deliveries
All orders are processed within 24 hours. We will endeavour to have your items to you as soon as possible although deliveries range between 1- 4 days. Any orders placed on a weekend will be processed on the Monday. Our Customer Service team member is available Monday- Friday from 8am- 8pm (Central). Please call 713-297-1703.